Kim Martin is a seasoned operations professional with more than 30 years of experience in organizational leadership and process improvement. As the Business Manager at HR Legal Search, Kim plays a pivotal role in ensuring the firm’s financial success and operational efficiency, overseeing financial management, coordinating with clients and vendors, and providing vital across-the-board support to the HR Legal Search team.
Before joining HRLS in 2013, Kim crafted an unparalleled career in customer service leadership roles within the health care industry. As Vice President of Customer Service at Humana, Inc., she spearheaded initiatives to enhance the customer experience while driving organizational efficiency. Over her 17-year career at Prudential Health Care, Kim held numerous leadership positions, including Director of Customer Service and Strategic Reengineering Consultant, where she led large-scale process improvement efforts and managed healthcare operations.
Kim’s market-leading expertise lies in streamlining processes, optimizing operations, and fostering collaborative team environments. Her ability to translate complex challenges into actionable solutions has earned her a well-deserved reputation as a trusted business leader.
Education
Professional Experience
- HR Legal Search, Business Manager, 2013 to Present
- Humana, Inc., Vice President of Customer Service, 1998 to 2001
- Prudential Healthcare, Director of Customer Service, 1981 to 1998
Professional Organizations
Recognitions
Presentations
Media Appearances
"We help legal professionals find the right fit, and we transform careers and lives by doing it.”
sky's the limit
A fearless trailblazer in the boardroom or at the summit
Wellness enthusiast
As a certified Wellness Counselor, Kathy promotes occupational well-being.
Reaching the summit
Kathy's journey to the world's highest peaks has been nothing short of extraordinary.
speaking out
A thought leader
Kathy is widely recognized as a thought leader in her industry, frequently sharing her insights on popular podcasts. Her recruiting expertise and innovative approach to lawyer well-being have made her a recognized voice in her field.
Upcoming Events
Kathy will be sharing her groundbreaking strategies for leadership and innovation, offering attendees a unique perspective on navigating the challenges of modern business.
Kathy will discuss the importance of integrating wellness practices into the workplace, highlighting strategies that promote a healthier and more productive environment.
Kathy will explore effective techniques for attracting and retaining top talent in small firms, providing actionable insights for business leaders.
